What are our rights as consumers?
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Key learning points
- In this lesson, we will explore citizens as consumers, including the rights and responsibilities we have and what consumer choice is. We will look at the rules and laws that apply to the buying and selling of goods and the role of trading standards. We will then explore whether the increased use of online shopping has led to companies and individuals taking greater advantage of consumers.
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This content is made available by Oak National Academy Limited and its partners and licensed under Oak’s terms & conditions (Collection 1), except where otherwise stated.
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5 Questions
Q1.
Which of these is not a savings account?
ISA
Jam-Jar Account
Notice Account
Q2.
What is an investment?
When you pay for something to gain ownership of it.
Where you lend money to other people.
Q3.
Which of these is not a type of investment
Capital
Premium Bonds
Shares
Q4.
If you save at a high interest rate then...
Borrowing decreases quickly
Borrowing decreases slowly
Savings increase slowly
Q5.
Who is the governor of the Bank of England?
Boris Johnson
Mrs Barry
Rishi Sunak
5 Questions
Q1.
Which of these describes a right?
A duty which we are expected to do as a citizen of a country
Q2.
What are the three key standards a product should meet?
Good quality, in working order and as described
Unsatisfactory quality, fit for purpose and as described
Q3.
How many days to you have to return most goods if it does not meet the key standards?
25
45
60
Q4.
Which organisation's two key priorities are to protect consumers and support businesses?
Bank of England
Government
Q5.
Which of these are part of being a critical consumer?
Considering affordability
Considering ethical purchasing
Considering value of goods and/or services